Passenger service


The reservation period starts at 9:00 a.m. the same date two months prior to the departure date.
In the case of Sundays and public holidays, reservations will be taken from the next business day.

Reservation Center Numbers

Free Call Free call 0120-489850 (domestic calls only)

For mobile phone / PHS / IP phone user, please use the numbers listed below.
Oarai Passenger Reservation Center : (+81)029-267-4133
Tomakomai Passenger Reservation Center : (+81)0144-34-3121

Business Hours
Weekdays: 9:00 a.m. to 6:00 p.m.
Saturdays: 9:00 a.m. to 12:00 p.m.
Closed Sundays and public holidays.

When making a reservation, we ask that you provide the following information:

  • Departure date
  • Port of departure (Port of Oarai or Port of Tomakomai)
  • Evening or Night ferry
  • Type of vehicle
  • Licence plate number
  • Length of vehicle
  • Engine displacement of motorcycle
  • Number of passengers (adult/student/child/infant)
  • Cabin type
  • Phone number and residence
  • Name, age and sex of all passengers

Top of Page